Elements and Performance Criteria
- Elements define the essential outcomes
- Collect information to support the development of a wellness plan
- Provide information and resources that will enable the person to make informed choices about wellness planning
- Develop a shared understanding of the person’s goals, preferences and values in relation to wellness planning
- Work collaboratively to identify any cultural factors that may influence wellness planning
- Work collaboratively to identify who may need to be consulted regarding the wellness plan
- Identify, access and review other information or documents that need to be referred to during the planning process
- Support the development of a wellness plan
- Develop a shared and whole of life understanding of what wellness means for the person
- Together identify previously useful approaches, factors, and situations that promote and support wellness for the person
- Work collaboratively to decide the type of wellness plan to be completed and the items and areas to be included
- Work collaboratively to identify factors, trigger situations and early signs of unwellness
- Identify options, potential strategies and actions the person will take
- Identify other people to be included in the wellness plan and the actions they will take
- Seek agreement and consent from others according to legal and ethical requirements
- Document the agreed plan
- Support the development of an advanced directive
- Provide information and resources about advanced directives, their purpose and legal standing
- Collaboratively identify the scope of the advanced directive to be developed
- Work with the person to decide what service, support, treatment and medication instructions or restrictions are to be included
- Collaboratively develop and document specific instructions
- Jointly determine what life management or other instructions are to be included
- Review plan to ensure directive and instructions are clear and unambiguous
- Determine the preferred way to confirm capacity at the time of signing
- Access legal and other specialist advice according to scope and nature of directive requirements
- Work collaboratively to identify and locate a suitable willing independent witness
- Identify with whom and where the directive and any copies will be stored
- Implement wellness or other plans
- Act preventatively to promote wellness by maintaining positive and emotionally safe environments
- Promptly, sensitively and supportively respond to people in distress or crisis
- Collaboratively discuss the nature of distress and implement wellness strategies
- Follow instructions in wellness plan or advanced directives
- Seek emergency assistance and back up support from supervisor or other workers according to the needs of the person and the worker
- Identity situations that require debriefing, reflective practice or other support and initiate within scope of own job role
- Complete accurate documentation and reports according to organisation procedures